The digital transformation of the Civil Registry Department promises to clear the backlog of passports using technology. The Government announced in May to partner with a private company towards creation of a national biometric database for citizens and production of e-passports. This would also affect citizens in diaspora.
Minister Kazembe stated that all activities to get a passport would be done digitally, henceforth. With the piling challenges, the Ministry of Home Affairs and Cultural Heritage hopes that the intervention of the Private Sector would reduce the blow to service delivery.
Speaking during a post Cabinet media briefing recently, Information, Publicity and Broadcasting Services Minister Monica Mutsvangwa said the passport backlog will become a thing of the past through the partnership.
“The partnership will increase the passport production capacity to four million units per year, resulting not only in the clearance of the current backlog, but also meeting the daily demand and enabling the country’s embassies to issue passports to Zimbabwean citizens abroad,” said Minister Mutsvangwa.
The Government has said by employing information communication technologies (ICTs), it would reduce human interaction, which will address corruption related matters that have dodged the Registry.